Privacy policy

Our Policies

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Privacy Policy

This Privacy Policy applies to our website, www.catainternacional.com, and its associated subdomains (collectively, our "Service") along with our application, Cata Internacional. By accessing or using our Service, you indicate that you have read, understood, and accepted our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as follows:

Cookie: a small amount of data generated by a website and stored by your web browser. It is used to identify your browser, provide analytics, remember information about you, such as your language preference or login information. Company: when this policy mentions "Company," "we," "us," or "our," it refers to VOYENBUS S.A, Humahuaca 301, Godoy Cruz, Mendoza, Argentina, which is responsible for your information under this Privacy Policy. Platform: internet website, web application, or public-facing digital application of Cata Internacional. Country: where Cata Internacional or the owners/founders of Cata Internacional are located, which is ARGENTINA in this case. Customer: refers to the company, organization, or person that registers to use the Cata Internacional Service to manage relationships with its consumers or service users. Device: any internet-connected device, such as a phone, tablet, computer, or any other device that can be used to visit Cata Internacional and use the services. IP Address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographical blocks. An IP address can often be used to identify the location from which a device connects to the internet. Personnel: refers to those individuals who are employed by Cata Internacional or are contracted to perform a service on behalf of one of the parties. Personal Data: any information that directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification of a natural person. Service: refers to the service provided by Cata Internacional as described in the related terms (if available) and on this platform. Third Parties: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. Website: the site of Cata Internacional, which can be accessed via this URL: www.catainternacional.com You: an individual or entity that is registered with Cata Internacional to use the Services.

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What information do we collect?

We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. Name / username Phone numbers Email addresses Billing addresses Debit/credit card numbers Age

How do we use the information we collect?

Any information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us respond better to your individual needs) To improve our platform (we continually strive to improve what our platform offers based on the information and feedback we receive from you) To improve customer service (your information helps us respond more effectively to your customer service requests and support needs) To process transactions To manage a contest, promotion, survey, or other site feature To send periodic emails

When does Cata Internacional use third-party end-user information?

Cata Internacional will collect the necessary end-user data to provide Cata Internacional's services to our clients.

End users may voluntarily provide us with the information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you indicated. You can control the amount of information that social media websites make public by visiting those websites and changing your privacy settings.

When does Cata Internacional use third-party customer information?

We receive information from third parties when they communicate with us. For example, when you send us your email address to express interest in becoming a customer of Cata Internacional, we receive information from a third party that provides automated fraud detection services to Cata Internacional. Occasionally, we also collect information that is made publicly available on social media websites. You can control the amount of information that social media websites make public by visiting those websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our current and future affiliates and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may contract trusted third-party service providers to perform functions and provide us with services, such as hosting and maintaining our servers and platform, storing and managing databases, managing email, marketing automation, processing credit cards, serving, and fulfilling orders for products and services you may purchase through the platform. We are likely to share your personal information, and possibly some non-personal information, with these third parties to allow them to perform these services for us and for you.

We may share parts of our log file data, including IP addresses, for analytical purposes with third parties such as web analytics partners, application developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technological data, such as connection speed, whether you have visited the platform from a shared location, and the type of device used to visit the platform. They may aggregate information about our advertising and what you see on the platform and then provide audits, research, and reports for us and our advertisers.

We may also disclose personal and non-personal information about you to government entities, law enforcement officials, or private third parties, as we deem necessary or appropriate in our sole discretion to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, public safety or any person's safety, to prevent or stop any illegal, unethical, or actionable activity, or to comply with applicable court orders, laws, rules, and regulations.

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Where and when is customer and end-user information collected?

Cata Internacional will collect the personal information you send us. We may also receive personal information about you from third parties as described above.

How do we use your email address?

By submitting your email address on this platform, you agree to receive our emails. You can unsubscribe from any of these email lists at any time by clicking the unsubscribe link or other opt-out option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also consent to allowing us to use your email address for customer audience targeting on sites like Facebook, where we display personalized advertisements to specific individuals who have opted to receive our communications. Email addresses submitted only through the order processing page will be used solely to send you information and updates related to your order. However, if you have provided the same email address through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we retain your information?

We retain your information only as long as we need it to provide you with Cata Internacional and fulfill the purposes described in this policy. This also applies to anyone we share your information with who carries out services on our behalf. When we no longer need to use your information and it is no longer necessary for us to retain it to comply with our legal or regulatory obligations, we will delete it from our systems or anonymize it so that we can no longer identify you.

How do we protect your information?

We implement a variety of security measures to maintain the security of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information you provide is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our payment gateway provider's database, accessible only to those authorized with special access rights to such systems, who must keep the information confidential. After a transaction, your private information (credit card numbers, social security numbers, finances, etc.) is never stored. However, we cannot guarantee the absolute security of the information you transmit to Cata Internacional or guarantee that your information on the service will not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or management safeguards.

Could my information be transferred to other countries?

Cata Internacional is incorporated in AR. Information collected through our website, through direct interactions with you, or through the use of our support services may be transferred from time to time to our offices or personnel, or to third parties located around the world and may be viewed and stored anywhere in the world, including countries that may not have general laws governing the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the above, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the information collected through the Cata Internacional Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and administrative procedures to help safeguard, prevent unauthorized access, maintain data security, and properly use your information. However, neither people nor security systems are infallible, including encryption systems. Additionally, people may commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we make all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes an irremovable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections of the information collected by Cata Internacional depend on your relationship with Cata Internacional. Staff may update or correct your information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information in the following ways. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personally identifiable information we maintain about you in our system (subject to the following paragraph), by canceling your account. Such updates, corrections, changes, and deletions will not affect other information we maintain or information we have provided to third parties under this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting access to your profile or making corrections. You are responsible for keeping your unique password and account information confidential at all times.

You should be aware that technologically it is not possible to remove every single record of the information you have provided from our system. The need to back up our systems to protect information from accidental loss means that there may be a copy of your information in a form that cannot be deleted and may be difficult or impossible for us to locate. Immediately upon receiving your request, all personal information stored in the databases we actively use and other easily searchable media will be updated, corrected, changed, or deleted, as applicable, as soon as and to the extent that it is reasonable and technically possible.

If you are an end user and wish to update, delete, or receive any information we have about you, you can do so by contacting the organization you are a customer of.

Personnel

If you are a worker or applicant of Cata Internacional, we collect the information you provide voluntarily. We use the information collected for human resources purposes to manage employee benefits and select applicants.

You can contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we have related to you. Such updates, corrections, changes, and deletions will not affect other information we maintain or information we have provided to third parties under this Privacy Policy prior to such update, correction, change, or deletion.

Business Sale

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Unibus or any of its corporate affiliates (as defined in this document), or the portion of Cata Internacional or any of its corporate Affiliates that is related to the Service, or in the event that we discontinue our business or file or have filed a petition against us in a bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to abide by the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Cata Internacional, whether by ownership or otherwise. Any information related to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this privacy policy.

Governing Law

This Privacy Policy is governed by the laws of AR without regard to its conflict of laws provisions. You agree to the exclusive jurisdiction of the courts in relation to any action or dispute arising between the parties under or in connection with this Privacy Policy, except those individuals who may have the right to file claims under the Privacy Shield or the Swiss-U.S. framework.

The laws of AR, excluding its conflict of laws provisions, will govern this Agreement and your use of the platform. Your use of the platform may also be subject to other local, state, national, or international laws.

By using Cata Internacional or communicating with us directly, you indicate that you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you should not interact with our website or use our services. Continued use of the website, direct interaction with us, or after the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We have updated our Privacy Policy to provide full transparency about what is stated when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby accept our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy only applies to the Services. The Services may contain links to other websites that Cata Internacional does not operate or control. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or verified for accuracy or completeness by us. Remember that when you use a link to go from the Services to another website, our Privacy Policy no longer applies. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to the rules and policies of that website. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

Cata Internacional uses "cookies" to identify the areas of our website you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to enhance the performance and functionality of our platform, but they are not essential for its use. However, without these cookies, certain features such as videos may not be available, or you may be asked to enter your login details every time you visit the platform, as we would not be able to remember that you have logged in previously. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.

Blocking and Disabling Cookies and Similar Technologies

Wherever you are, you can also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning correctly, and you may not be able to use all of its features and services fully. You should also be aware that you may lose saved information (e.g., saved login details, site preferences) if you block cookies in your browser. Different browsers provide different controls. Disabling a cookie or category of cookies does not remove the cookie from your browser, you will need to do this yourself from your browser, please visit your browser's help menu for more information.

Remarketing Services

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads on the Internet to people who have already visited your website. It allows your company to appear as though it is "following" people on the Internet by displaying ads on the websites and platforms they use most.

Payment Details

Regarding any credit card or other payment processing details you have provided to us, we are committed to ensuring that this confidential information is stored in the most secure way possible.

Children's Privacy

We collect information from children under 13 years of age only to improve our services. If you are a parent or guardian and are aware that your child has provided us with personal data without your permission, please contact us. If we become aware that we have collected personal data from anyone under 13 years of age without parent consent verification, we take steps to delete that information from our servers.

Changes to Our Privacy Policy

We may change our Service and our policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and policies. Unless the law requires otherwise, we will notify you (e.g., through our Service) before making changes to this Privacy Policy and give you the opportunity to review them before they take effect. If you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Third-Party Services

We may display, include, or make available content from third parties (including data, information, applications, and other product services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that Cata Internacional is not responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of them. Cata Internacional assumes no responsibility or liability to you or any other person or entity for Third-Party Services.

Third-Party Services and links to them are provided solely for your convenience, and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Facebook Pixel

Facebook Pixel is an analytics tool that helps you measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Ensure your ads are shown to the right people. Facebook Pixel may collect information from your device when you use the service. Facebook Pixel collects information that is stored according to its Privacy Policy.

Tracking Technologies

Google Maps API

The Google Maps API is a powerful tool that can be used to create a custom map, search map, registration features, show live data syncing with location, plan routes, or create a mashup, just to name a few.

The Google Maps API may collect information from you and your device for security purposes.

The Google Maps API collects information that is stored according to its Privacy Policy.

Information on the General Data Protection Regulation (GDPR)

We may collect and use information about you if you are located in the European Economic Area (EEA), and in this section of our Privacy Policy, we will explain exactly how and why this data is collected and how we protect it against replication or misuse.

What is GDPR?

GDPR is a data privacy and protection law in the EU that governs how businesses protect the data of EU residents and enhances the control that EU residents have over their personal data.

GDPR is relevant to any company operating globally, not just those based in the EU and EU residents. The data of our customers is important regardless of their location, which is why we have implemented GDPR controls as our standard for all operations worldwide.

What is Personal Data?

Any data related to an identified or identifiable individual. GDPR covers a wide range of information that could be used alone or in combination with other pieces of information to identify a person. Personal data goes beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnic origin.

The data protection principles include requirements such as:

Personal data collected must be processed fairly, lawfully, and transparently and should only be used in the way a person would reasonably expect. Personal data should only be collected for a specific purpose and should only be used for that purpose. Organizations must specify why they need personal data when collecting it. Personal data should not be retained for longer than necessary to fulfill its purpose. Individuals covered by GDPR have the right to access their own personal data. They can also request a copy of their data and have their data updated, deleted, restricted, or moved to another organization.

Why is GDPR Important?

GDPR introduces new requirements regarding how companies must protect personal data they collect and process. It also increases the stakes for compliance by enhancing enforcement and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At Cata Internacional, we firmly believe that your data privacy is very important, and we already have strong security and privacy practices that go beyond the requirements of this new regulation.

Individual Data Subject Rights: Access, Portability, and Deletion of Data

We are committed to helping our customers comply with the GDPR data subject rights requirements. Unibus processes or stores all personal data on providers that comply with DPA and have been fully reviewed. We store all conversations and personal data for a maximum of 6 years, unless you delete your account. In that case, we delete all data according to our Terms of Service and Privacy Policy, but we will not keep it for more than 60 days.

We understand that if you work with EU customers, you must be able to provide them with the ability to access, update, retrieve, and delete personal data. We have been set up for self-service from the beginning and have always given you access to your data and your customers' data. Our customer support team is here to answer any questions you may have about working with the API.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to provide information about the rights California residents have under California law. You may exercise the following rights:

Right to know and access. You can submit a verifiable request for information regarding: (1) the categories of Personal Information we collect, use, or share; (2) the purposes for which we collect or use the categories of Personal Information; (3) the categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you. Right to equal service. We will not discriminate against you if you exercise your privacy rights. Right to delete. You can submit a verifiable request to close your account, and we will delete the Personal Information about you that we have collected. Request that a company that sells consumer personal data not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell our users' personal information.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, as explained above.

CalOPPA users have the following rights:

Right to know and access. You can submit a verifiable request for information regarding: (1) the categories of Personal Information we collect, use, or share; (2) the purposes for which we collect or use the categories of Personal Information; (3) the categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you. Right to equal service. We will not discriminate against you if you exercise your privacy rights. Right to delete. You can submit a verifiable request to close your account, and we will delete the Personal Information about you that we have collected. Right to request that a company that sells a consumer's personal data not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell our users' personal information.

For more information about these rights, please contact us.

Contact Us

Feel free to contact us if you have any questions.

Through the contact form: click here Through this postal address:
VOYENBUS SA - ARGENTINA: HUMAHUACA 301 GODOY CRUZ MENDOZA ARGENTINA